Reviewing (Approving/Rejecting) Public Comments

Katie Miles
Katie Miles
  • Updated

Administrators can review Public Comments that have been submitted by members of the public on an agenda, by viewing the Item's Details. Under the Public Comments ribbon, all comments will be visible. If comments must be approved prior to being made public, the Administrator can change the Status via the drop down from Pending to Approved or Rejected.

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As Public Comments are submitted, administrators now have the ability to bulk Approve, Reject and Delete Public Comments at once.

Bulk Approval/ Reject/ Delete Comments

To approve bulk public comments, place a checkmark in the check all box to approve. All selected comments will be marked as Approved once the user confirms. Status for each row should update to “Approved” immediately and without a page refresh.

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Reject Comments

To reject multiple comments, place a checkmark in the check all box to Reject. User will confirm rejection prior to the action being completed.

Deleting Comments

To delete all comments, click the trash can icon. User will be asked to confirm prior to deletion. 

 

Alternatively, inside the Meeting Site, click on the Alerts button to view the Public Comments tab, and review all submissions across the agenda:

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Click on the drop down under the Status column, and change the status to Approved or Rejected. 

Related Articles:

  1. Meeting Type - Enabling Public Comments
  2. Public Comments - Settings
  3. Enabling Public Comments for Agenda Items
  4. Internet Publishing - Public Comments
  5. Public Comments - Internet View
  6. Participants - Viewing Public Comments

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