Current Status of Online Performance for eScribe5

Joel Caniba
Joel Caniba
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ALL SERVICES ARE RUNNING NORMALLY


 

 

Comments

2 comments

  • Comment author
    Sandra Prince

    SERVICE DISRUPTION: AGENDA PACKAGE PREPARATION

    Reported: November 2 at 8:30 Am EST

    Some clients are currently unable to prepare agenda packages in eScribe.

    Our Engineering team is actively investigating this issue as a critical priority. We will provide further updates as more information becomes available.

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  • Comment author
    Sandra Prince

    SERVICE DISRUPTION: AGENDA AND MINUTES PUBLISHING — RESOLVED

    Reported: November 2 at 8:30 a.m. EST
    Resolved: November 2 at 10:02 a.m. EST

    This morning we identified an issue impacting publish agendas and minutes in eScribe. We apologize for the disruption.

    A recent update caused a software compatibility issue, which impacted the Prepare experience. We reversed it, and agenda prepare is working normally.

    If you tried to prepare during this window, please re-prepare again. If you are still experiencing issues please let our Support team know. 

    We are reviewing our current processes to identify preventive measures that will help prevent this issue from recurring.

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