If the a Minutes Package has been opened by an Administrator, and has not been released by the system, the Minutes Package can be manually unlocked/released. In the Documents Prepare section of the Minutes, choose the Unlock button. The Unlock Button will only appear when the document is listed as opened by an Administrator.
PLEASE NOTE: in the event that a user does have the minutes document open and the 'unlock' button is triggered, unlocking may result in loss of data entered by the user who has the file opened, if changes made to the file were not saved. ALWAYS confirm with the user who is listed as having the document locked BEFORE pressing the 'unlock' button.
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